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Roadmap

What’s next, and what’s later.

The product pages describe what ItSynx does today, and nothing else. Plans live here, without dates. When a feature goes live, it moves to its product page.

Next

What we’re working on next.

All modules

Single sign-on

Log in to ItSynx with your company’s Microsoft account, with sign-in set per team. Today, each person logs in with an email address, a password and optional two-factor authentication.

Integration

Sales without a customer

Send orders that have no customer, such as walk-in POS sales, to a default NetSuite customer you choose. Today, each order needs a customer with an email address.

Sync Audit

A daily audit summary

One message a day listing what’s new, what’s still open and what has cleared across the checks you follow, and how up to date each system’s data is. Today, each check alerts on its own.

All modules

Open records where they live

Open the matching NetSuite or Shopify record straight from ItSynx’s product lists and audit results. Today, you can do this from an order’s timeline and the Shopify products list.

Later

Planned, after that.

Integration

Cancellations, refunds and returns

Sync cancellations, refunds and returns from Shopify to NetSuite, so NetSuite matches Shopify after every change. Today, your team completes them in NetSuite as usual.

Integration

Payout reconciliation

Match each Shopify payout to its orders, fees and refunds, and to the deposit in your bank, inside NetSuite. Today, ItSynx imports Shopify Payments transactions, and your team reconciles payouts.

Product Management

Publish products to Shopify

Publish new products and their variants to your Shopify shops, as well as to NetSuite. Today, ItSynx publishes products to NetSuite and sends their prices to Shopify.

Integration

Automatic price updates to Shopify

When a price changes in NetSuite, update it in your Shopify shops without anyone pressing a button. Today, prices are sent to Shopify on demand with Product Management, or kept up to date in each system.

Plans change. We reorder this list as we learn what clients need most, and an item may move, change or be dropped.

Need something that isn’t here? Tell us on the fit check.

Bring the workflow that worries you.

In 30 minutes we’ll look at your systems and connector, talk through the exception you’re worried about, and suggest where to start.